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This policy explains what data jili797 collects when you use your account, how we use it, and what choices you have over it. Access to this platform depends on local law and is available only where local law permits.
When you open an account with jili797, we collect the information needed to operate your account — your registered name, contact details, login credentials, and records of activity within the platform. Where you use GrabPay or Coins. ph to fund your account, we receive only the transaction reference data that those payment channels pass to us; your full payment credentials stay with the provider and are not stored on our side. We use your information to verify your account, process transactions, deliver account communications and maintain the security of your session. We do not sell your personal data to third parties. Data may be shared with payment processors, identity verification services and platform infrastructure providers strictly to the degree needed to run your account. All such sharing is governed by data-handling agreements consistent with applicable law. Where you access the platform from the Philippines, data handling is subject to the requirements of applicable Philippines data protection law to the extent it governs this service. The current status of your account data and communication preferences is visible after you log in to your account dashboard.
This policy covers data jili797 directly handles through your account. It does not extend to third-party services you access from external links, or to the internal data practices of payment providers like GrabPay and Coins. ph. Knowing the boundary helps you understand whose policy governs each part of your experience.
Login events, device session tokens, and account authentication records are within this policy's scope. These are held on our infrastructure and you can request a summary through the account dashboard after login.
Payment references from GrabPay, Coins. ph and other supported channels appear in your transaction history inside the account. The payment provider's own privacy terms govern how the provider handles your data on their side.
Game content delivered by studios such as Pragmatic Play and JDB runs within the platform. Browsing and gameplay activity within those sessions is logged under this policy, not under the studio's separate terms.
Links to external sites, app stores, or third-party tools outside the jili797 platform are not covered by this policy. Once you leave the platform, the destination's own privacy terms apply independently.
You have meaningful choices over the data we hold. Reviewing your account details, correcting outdated information, or asking us a direct question about your data are all straightforward actions — none of them require legal language to initiate. Log in to your account dashboard to see the personal details currently on file: name, contact number, registered email address, and linked payment references. If any detail is incorrect, you can update it through the account settings section or contact support to request a correction. For questions about data we hold beyond what is visible in the dashboard — including retention periods or the basis on which specific data was collected — you can raise a query directly through the support channel. We respond to data queries through the same contact route as account support. Where a request requires identity verification before we can action it, we will ask only for the minimum needed to confirm your identity.
Log in and open the account dashboard to see the personal details, contact information and transaction references currently associated with your profile.
Update your registered name, contact number or email address through account settings. For fields that are locked after verification, contact support to request the change.
If you have a question about what data we hold, why it was collected or how long it is kept, send it through the support contact route. You do not need a formal legal notice to ask.
For more complex requests — such as asking us to delete non-essential data or restrict how we use it — reach out through the support channel and we will confirm the steps we can take.
Privacy queries go to the same support team that handles account questions. You can reach us through live chat on the platform, by email, or through the in-account message route. When you write in, include your registered email address so we can locate your account record without asking for additional verification steps.
Open the chat icon from any page inside your logged-in account to reach the support team directly. Use this route for quick questions about your data or account settings.
Send your privacy question to the support email address shown in the Contact section of your account dashboard. Include your registered account email so we can match your request promptly.
The message centre inside your account is a logged channel — useful if you want a written record of the exchange. Find it under the support tab after you log in.
Account security and data handling are operational commitments, not just policy text. Your session is protected by encrypted connections, and access to account data inside our systems is limited to the teams that need it to operate your account. We keep data for as long as your account is active and for a period after closure as required by applicable law; the specific period depends on the type of data and the legal basis for holding it. You can ask about retention through the support channel.
We use cookies to keep your session active, remember your preferences and understand how the platform is used in aggregate. You can review cookie settings through your browser. Disabling certain cookies may affect how the account functions.
Login events are logged with timestamps. If we detect unusual access, we may prompt additional verification. You are responsible for keeping your login credentials private; do not share your password with anyone.
We keep your account data for the period your account is open and for a further period required by applicable law after it is closed. You can ask what specific retention period applies to your data by contacting support.
To update, restrict or query how we use your data, contact support with your registered email address. We confirm receipt and tell you the next step. No legal document is needed to start the process.
These are the questions we hear most often about data handling, account records and privacy rights. If yours is not here, the support channel is the right place to ask it directly.
We collect your name, contact number, email address and login credentials when you register. Once you transact, we also hold payment references from channels like GrabPay and Coins. ph. Full payment credentials are never stored on our side — only the reference the provider passes to us.
Most of what we hold is visible in your account dashboard after login — profile details, contact info and transaction history. If you want a broader summary beyond what the dashboard shows, contact support with your registered email and we will explain what we hold and how to access it.
Log in and go to account settings to update your name, contact number or email address. If the field is locked after verification, send a correction request through live chat or the support email shown in your dashboard. We will confirm the change once it is done.
We share data only with the service providers needed to run your account — payment processors, identity verification services and platform infrastructure. We do not sell your personal data. All third-party sharing is governed by data-handling agreements.
We keep account data for a period after closure as required by applicable law. The length depends on the type of data and the legal basis for holding it. You can ask for the specific retention period that applies to your data by contacting our support team.
Reach out through live chat, email, or the in-account message centre — whichever is easier for you. Include your registered email address so we can locate your account record. We will confirm we received your query and outline the next step. No formal legal notice is required to start.