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These terms set out the rules that apply when you access jili797 and use your account — covering what we provide, what we ask of you, and how we handle situations that need attention. Availability depends on local law and applies only where eligible under applicable regulations in your region.
By accessing jili797 and creating an account, you confirm that you have read and understood these terms and agree to be bound by them. These terms form the entire agreement between you and jili797 for use of the platform, and they apply to all activity conducted through your account — including deposits made via GrabPay or Coins. ph, wagers placed across any game category, and any communication sent through our support channels. We may update these terms when our services change or when applicable regulations require it. When a material update is made, we will notify you through your registered account or by the contact method you have on file. Continued use of jili797 after a notified change takes effect means you accept the revised terms. If you do not accept an update, you must stop using the platform and contact support to discuss your account status before any further activity. These terms do not override any legal rights you hold under applicable local law. Where a provision is found unenforceable, the remaining terms stay in force. Access to jili797 is available only where local law and eligible regional regulations permit. It is your responsibility to confirm that your use of the platform is lawful in your location before you proceed.
Understanding the reach of this policy helps you know exactly where these rules apply and where separate conditions may govern your experience. Four areas are defined below.
These terms govern how your account is created, verified, suspended or closed. Rules about login credentials, account security and identity verification are covered here. Device-level access settings and session behaviour on your account fall within this scope.
All deposits and withdrawals processed through your account wallet — including those made via GrabPay, Coins. ph or other supported local payment rails — are subject to these terms. Transaction limits and reversal conditions shown in your account dashboard apply as part of this policy.
Game titles, promotional material and platform features available inside the lobby are provided by jili797 and its content partners. Use of that content is subject to these terms. We retain the right to modify, remove or restrict any content area without prior notice.
Payment processors, network providers and any external service connected to your account operate under their own terms. jili797 is not responsible for third-party conduct, outages or policy decisions outside our direct control. Review each provider's terms separately where relevant.
These terms are not just obligations — they also define the actions available to you as an account holder. You have the right to review your full transaction history at any time by logging in and opening the account dashboard; every deposit, withdrawal and wager is recorded there in chronological order. If a detail on your account appears incorrect — such as a registered email, contact number or payment method — you can submit a correction request through the support channel, and we will confirm the outcome in writing to your registered contact. If you believe a term has been applied in a way that affected your account unfairly, you can raise a formal question through the support routes listed on this page. We will acknowledge your query and provide a written response. You may also request a copy of the terms version that was active at the time of any account decision you are questioning. These rights exist regardless of the device or channel you used when the issue arose.
Log in and open the account dashboard to see your complete deposit and withdrawal history. Each entry shows the payment method used — including GrabPay or Coins. ph transactions — the amount and the timestamp.
If your registered name, contact number or linked payment method needs updating, submit the request through our support channel. We will confirm changes in writing and apply them to your active account record.
Any question about how a specific term applies to your account can be submitted formally to our support team. We will respond in writing with a reference to the relevant section of these terms and the action we will take.
You may ask for the version of these terms that was in effect on a particular date. This is available on request through support and can be useful if you are reviewing an account decision made at a specific point in time.
If a section of these terms is unclear or you need to raise a specific account matter, the three contact routes below are the paths we monitor. Use the channel that fits your situation — live chat for quick clarifications, email for formal written queries, and the account help centre for self-service record checks.
Open the chat icon from your account dashboard to connect with a support agent. This channel handles real-time questions about how a specific term applies to your current account situation.
For formal written requests — including correction of account details, transaction disputes or a request for a prior terms version — send your query to our support email address shown after login. We respond in writing to your registered contact.
The help centre inside your account contains published answers to common policy questions, steps for GrabPay and Coins. ph transaction records, and the current version of these terms. Check there first for self-service resolution.
These terms are backed by account-level practices that apply consistently across every member. Here is how we handle the areas that matter most when you are reviewing a policy like this one.
information you provide — including your registered contact details and linked payment methods such as GrabPay or Coins. ph — is stored only for the purposes stated in these terms. We do not share it with parties outside the scope of your account operations without your consent or a legal obligation.
We use session data and cookies to maintain your login state and to record account activity as required by these terms. You can review the cookie settings available in your account or browser. Disabling certain cookies may affect how your session and wallet display.
Access to your account is protected by the credentials you set at registration. If you suspect unauthorised access, contact support immediately through live chat or email. We will act on verified security reports by suspending the affected session and walking you through account recovery.
We retain account records — including transaction history and communication logs — for the period required by applicable law and these terms. Where retention is no longer required and no legal obligation applies, you may request deletion through the support email route. We will confirm the outcome in writing.
Real questions from account holders about how these terms work, what your rights are, and how to act on them.
The current version is always available in the account help centre after you log in. You can also reach this page directly at jili797/terms-conditions/. If you need a dated version for a specific account query, request it through support email and we will provide the relevant document.
Yes. All transactions processed through your account wallet — including deposits and withdrawals made via GrabPay or Coins. ph — fall under these terms. The limits and conditions displayed in your account dashboard apply. For a transaction-specific question, contact support with the transaction reference shown in your history.
We will notify you through your registered account or contact method before a material change takes effect. If you continue using the platform after the notified date, you accept the updated terms. If you do not agree, stop using the platform and contact support to discuss your account status before any further activity.
Submit a correction request through live chat or the support email address shown in your account after login. State the detail that needs updating — such as your registered contact number or linked payment method — and we will confirm the change in writing once it has been applied to your record.
Where retention is no longer required and no legal obligation prevents it, you can submit a deletion request via the support email route. We will review your request against applicable retention rules and confirm the outcome in writing. Some records may be kept for the period required by law even after a deletion request.
Raise a formal query through the support channel — live chat for immediate clarification or email for a written response. Reference the specific section you are questioning and the account activity involved. We will respond in writing, name the term applied, and confirm any corrective action that is appropriate.